Introduction
Welcome to our Payment Policy. At Rx100 Venture Builder Private Limited, we are committed to providing a seamless and secure payment experience for our customers. This policy outlines our procedures for payments, refunds, and cancellations, ensuring transparency and consistency in all transactions. We strive to protect your financial information with industry-standard security measures and provide comprehensive support for any payment-related issues you may encounter.
Payment Policy Components
The primary components of our finance protocol encompass:
1. Terms of Payment
- Approved Payment Modes
- Billing Frequencies
- Form of Exchange
2. Reimbursement Conditions
- Qualifications
- Procedure
- Approval for Reimbursements
- Fractional Payouts
3. Termination Procedure
- Subscription Based Services
- Immediate Terminations
- Implications of Withdrawal
4. Failed Payments and Debt Recovery
- Attempts of Payment
- Suspension of Services
- Correspondence
5. Client Assistance
- Channels for Assistance
- Turnaround Interval
6. Notice of Policy Alterations
Payment Terms
Accepted Payment Methods: We accept payments via credit and debit cards, including VISA, MasterCard, American Express, and Rupay, as well as PayPal, UPI, bank transfers, and selected online wallets. Payments are processed through secure gateways compliant with Payment Card Industry Security Standards Council (PCI DSS) standards.
Billing Cycles: Payments can be made on a one-time basis or set up on a monthly, quarterly, or annual basis. Recurring payments will be automatically charged to the payment method on file at the beginning of each cycle.
Currency of Transaction: All transactions are processed in INR. For international customers, the final amount charged may vary due to exchange rates and fees applied by your financial institution.
Refund Policy
Eligibility: Refund requests must be made within 15 days of the original payment date. After this period, payments are non-refundable.
Process: To request a refund, contact our support team via email (paymentsupport@rx100ventures.com). Please include your order number and the reason for the refund request.
Refund Approval: Refunds are processed within 7-10 business days after approval. Approved refunds will be credited to the source account.
Partial Refunds: In cases where a partial service or usage has occurred, we reserve the right to issue a partial refund based on the usage and remaining value of the service.
Cancellation Policy
Subscription Services: Subscriptions can be canceled at any time through your account settings. Cancellation will take effect at the end of the current billing cycle.
Immediate Cancellations: If you wish to cancel immediately, please contact our support team at paymentsupport@rx100ventures.com. Note that immediate cancellations for the current period do not entitle you to a refund for the remaining period from the date of cancellation.
Cancellation Consequences: Upon cancellation, you will retain access to the service until the end of the current billing cycle. Post this period, access to the service will be terminated and data will be deleted after 30 days of cancellation in accordance with our data retention policy.
Payment Failures and Dunning Management
Payment Retries: In the event of a payment failure, our system will automatically retry the payment up to three times over a period of 48 hours. Notifications will be sent for each failed attempt.
Service Suspension: If payment fails and is not resolved within the retry period, your account may be suspended until payment is received. Access to the service will be restored upon successful payment.
Communication: Automated reminders and notifications regarding payment status and retry attempts will be sent via email.
Customer Support
Support Channels: For any issues related to payments, refunds, or cancellations, our support team is available at paymentsupport@rx100ventures.com.
Response Time: We strive to respond to all inquiries within 24 hours. For urgent issues, please indicate the urgency in your communication for prioritized assistance.
Policy Change Notification
We reserve the right to modify this Payment Policy at any time. Changes will be effective immediately upon posting to our website. Material changes to the policy, if made, will be notified to the users via email notifications. We encourage you to review this policy periodically to stay informed of any updates. Should you have any questions or concerns about the changes, please contact our support team.
Conclusion
We value your trust and aim to provide a reliable and secure payment process. By adhering to this policy, we ensure that your transactions are handled efficiently and transparently. Should you have any questions or require assistance, our support team is readily available to help. Thank you for choosing Rx100 and we look forward to serving you.
Contact Us
If you have any questions about these Terms, please contact us at: paymentsupport@rx100ventures.com.